Shipping policy

Shipping

We currently ship within the United States only. Orders are packed and shipped in plain, discreet packaging with no logos or product descriptions on the outside, so your privacy is protected from the moment it leaves our facility to the moment it arrives at your door.

Please allow standard processing time before your order ships. Once shipped, delivery times will vary based on your location and selected shipping method at checkout.

Returns & Exchanges

We do not accept returns or exchanges on opened or used items for hygiene and safety reasons.

If your item arrives defective or damaged, please contact us at info@vibe212.com within [X] days of delivery so we can make it right.

Payment Methods

We accept secure payments processed through Authorize.net. All transactions are encrypted for your safety, and your billing statement will show a discreet descriptor rather than any explicit product or store details.

Account & Order Questions

Have a question about an existing order, tracking, or your account? Reach out to us anytime at info@vibe212.com and we'll get back to you as soon