Customer Service Frequently Asked Questions
For your convenience, we've provided answers to some of our most-asked customer service questions below. If you don't find what you're looking for here, please contact us.
Shipping
We currently ship within the United States only. Orders are packed and shipped in plain, discreet packaging with no logos or product descriptions on the outside, so your privacy is protected from the moment it leaves our facility to the moment it arrives at your door.
Please allow standard processing time before your order ships. Once shipped, delivery times will vary based on your location and selected shipping method at checkout.
Returns & Exchanges
We do not accept returns or exchanges on opened or used items for hygiene and safety reasons.
If your item arrives defective or damaged, please contact us at info@vibe212.com within [2] days of delivery so we can make it right.
Payment Methods
We accept secure payments processed through Authorize.net. All transactions are encrypted for your safety, and your billing statement will show a discreet descriptor rather than any explicit product or store details.
Account & Order Questions
Have a question about an existing order, tracking, or your account? Reach out to us anytime at info@vibe212.com and we'll get back to you as soon as possible.
18 U.S.C. § 2257 Record-Keeping Requirements Compliance
[LEGAL REVIEW REQUIRED — see note at top of this file before publishing]
In compliance with the Federal Labeling and Record-Keeping Law (18 U.S.C. § 2257), all models depicted on this website were 18 years of age or older at the time of photography. 206 Management LLC does not produce any content appearing on this site; all product imagery has been supplied by third-party manufacturers, brands, and studios, each of which has represented to 206 Management LLC that all models depicted are 18 years of age or older and that appropriate 2257 records and disclaimers are maintained by that manufacturer, brand, or studio.
206 Management LLC does not hold the original 2257 disclaimers for any third-party content displayed on this site.
Age Restriction Notice
This website is intended for adult audiences only. All models depicted are 18 years of age or older. If you are under the age of 18 (21 in some states), please leave this site immediately. No exceptions.
Company Information
206 Management LLC
8701 Tonnelle Ave
North Bergen, NJ 07047
United States
Email: info@vibe212.com
